The inventory archive returns a 404
- Confirm LotPress Inventory is active.
- Open Settings → Permalinks.
- Select Save Changes without changing the structure.
- Reload
/inventory/in a private browser window.
A vehicle is missing from the storefront
- Confirm the vehicle is published, not a draft.
- Check that availability is Available or Pending. Normal storefront views exclude Sold vehicles.
- Review shortcode options such as
featured="yes"and the vehicle limit. - Clear any WordPress, hosting, or CDN page cache.
Vehicle photos do not appear correctly
- Confirm the media item still exists and can load directly.
- Choose a primary vehicle photo and save the vehicle.
- Regenerate WordPress image sizes if a site migration omitted derivatives.
- Check whether the active theme or optimization plugin is overriding image dimensions.
Elementor or starter content needs repair
Confirm Elementor is installed and active. Then open LotPress → Setup and choose Repair an existing setup. Review the selected actions carefully. Setup reuses existing pages and does not overwrite pages that already contain content or Elementor layouts.
Private updates do not appear
- Open Settings → LotPress Updates and confirm the site is connected.
- Confirm the license subscription is active.
- Select Check for updates.
- Verify that WordPress can make outbound HTTPS requests and that security software is not blocking GetLotPress.com.
Contact messages are not delivered
- Confirm the sales email under LotPress → Website Settings.
- Check the WordPress administration email fallback.
- Install and configure the recommended WP Mail SMTP by WPForms plugin.
- Complete its Setup Wizard, use a verified domain From Email, and enable Force From Email when available.
- Send a WP Mail SMTP test email, then submit a test inquiry and check spam or quarantine folders.
See the email delivery and spam protection guide for full instructions. If the problem continues, contact LotPress with the site URL, software versions, and exact error. Never send a license key or Turnstile secret in a support message.